Frequently Asked Inquiries

Can you recover a lost invoice for me?

No. For your privacy and security, InvoiceFree does not store your invoice data on any central server or cloud database. Your data is saved only in your device's browser cache (localStorage). If you clear your browser cache or use a private/incognito window, drafts cannot be restored unless you exported a JSON backup.

How to report a PDF rendering or printing issue

If an invoice layout looks unexpected in your browser or when downloading a PDF, please let us know:

  • Your browser name and version (e.g. Chrome 124, Safari 17.4, Firefox 125, Edge)
  • Your device operating system (macOS, Windows, iOS, Android)
  • The active template layout (Modern, Classic, Minimal, Bold, Consulting)

Email Address & Response Expectation

Email: contact@invoicefree.example

We read every message and prioritize bug fixes and template improvements. Inquiries are handled in the order received, typically within one to two business days.

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